Flat Rate shipping to the lower 48 states of $2.50.

Our shipping costs were designed to make our shipping only policy more palatable. While Emma’s Friends 1.0 offered you a lot of ways to get our goods (store, shows, wholesale, etc.) life has changed a lot for us and we have needed to greatly simplify. If you are a person who ships things, you might recognize that costs around shipping are a good bit more than our flat rate of $2.50. We are absorbing some of those costs (average cost to ship is $6.39 for packaging, labeling, postage) to meet all of our needs: ours and yours. We hope this reduced shipping cost of a flat rate $2.50 helps.

How long will my order take to be shipped/delivered?

Great question! We ship USPS Ground Advantage which will provide you with a tracking number. USPS Ground Advantage is typically 2-3 days delivery after we pack up and turn over the package to the US Post Office. Emma doesn’t work every day, now that’s a dream job, right? 😉 But she does work Monday, Wednesday and Friday, so you can expect orders to be delivered to the US Post Office on Tuesdays, Thursdays and Saturdays. That’s the plan! This is all new, so we’ll update if those parameters change. 😀

Does EF accept returns?

Due to the personal use of our goods, we can not restock items once they are shipped. Therefore, we can not accept returns or exchanges. Ingredients are listed on each product page, please take note in case of allergies or sensitivities, prior to placing your order.

Please open and inspect orders immediately upon arrival, damage must be reported within 2 business days of receipt. If damage has occurred, please retain the original packaging and send a photo of the issue to us at “hello @ emmasfriends .shop”

Damaged, defective or incorrect products will be replaced at no cost to you.

What about Wholesale and Fundraising???

You have a good memory! Yes, we did all of that and more before… We might again, but we want to get our feet under us first. Stay tuned! But reach out too if you are interested!

Other Questions?

Still something you would like to know? Reach out to us via our Contact page and we’ll do our best to respond with a real answer!